Do you have a complaint?
We are committed to providing you with excellent service and we take complaints very seriously. There are several persons whom you can contact regarding a complaint:
- If you have any concerns or complaints related to our services, please contact us at 617-288-3230 and we will direct you to the appropriate manager.
- DotHouse Health has also established a confidential, 24 hour, Compliance Hotline. To contact the Compliance Hotline, please call (617-740-2555).
- DotHouse Health is a Joint Commission-accredited healthcare organization. Below is contact information for the Joint Commission:
Mail:
Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181