Financial Counselor
Full-Time (40 hours/week)
The Financial Counselor is responsible for the registration of new patients, financial counseling, insurance and program education to ensure accurate information and excellent customer service. Responsibilities include: collecting required patient information and verify insurance eligibility, educating patients on insurance program and financial status and enrolling patients in state and clinic program (if applicable), collecting patient payments and /or processing payment arrangements, managing patient communication and correspondence, obtaining referrals and/or authorization for clinic service, ensuring accurate and timely information exchange with clinical departments, and collecting data for routine reporting.
The ideal candidate will have a High School Diploma or GED with one year experience as a Medical Receptionist/ Medical Registration. Good verbal and written communication is required, as well as strong computer literacy and great interpersonal skills. Must have working knowledge of insurances, state and clinic programs, HIPAA, Medicare/FQHC, Medicaid Medical billing systems; patient/insurance financial management.
For consideration, please forward resume and salary requirements to:
DotHouse Health
Human Resources Department
1353 Dorchester Avenue,
Dorchester, MA 02122 or
Fax (617) 740-2310